Last Updated: June 5, 2026
This document contains both the Privacy Policy and Terms of Service for FAWP, LLC dba Reno Area Home Buyers (“RAHB,” “we,” “us,” or “our”). By using our website, submitting your information, or communicating with us, you agree to both the Privacy Policy and Terms of Service set forth below.
PRIVACY POLICY
What Information We Collect
We collect information when you subscribe to our newsletter, fill out a form, submit property information, call us, or otherwise communicate with us. This may include your name, email address, mailing address, phone number, property address, and information about your real estate situation.
We may also collect technical information about your computer, including your IP address, operating system, and browser type, using Google Analytics. This information is used to improve browsing and does not identify any individual. You can learn more about how data is collected with Analytics here.
You may visit our site anonymously. If RAHB is acquired by or merged with another company, we will notify you before your information is transferred and becomes subject to a different privacy policy.
How We Use Your Information
Information collected from you may be used to:
- Respond to your property inquiry and provide requested services
- Send transactional and follow-up communications via email, phone, and SMS
- Process real estate transactions
- Send periodic emails with information, offers, or updates
- Comply with legal obligations
Your information will not be sold, exchanged, transferred, or given to any other company without your consent, except as required to deliver the services you have requested.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Disclosure to Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or that of others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links and Services
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding information we provide to them.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Remarketing and Advertising
RAHB may use third-party vendor remarketing tracking cookies, including but not limited to the Google Ads tracking cookie and the Meta (Facebook) Pixel. This means we may show ads to you across the internet, including on the Google Display Network, Facebook, Instagram, and other platforms.
Third-party vendors, including Facebook and Google, place cookies on web browsers to serve ads based on past visits to our website. We do not collect personally identifiable information through these remarketing systems. We may also permit certain third party companies to help us tailor advertising and to collect and use other data about user activities on our website to allow them to tailor ads on third party services.
For example, we use Google’s “remarketing” service to target ads to previous visitors when they visit other sites in Google’s content network.
California Privacy Rights
Because we value your privacy, we comply with the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA). We will not distribute your personal information to outside parties without your consent.
California residents have the right to:
- Request disclosure of the categories and specific pieces of personal information we have collected about you
- Request deletion of personal information we have collected
- Opt out of the sale of personal information (note: we do not sell personal information)
- Not be discriminated against for exercising these rights
To exercise these rights, contact us using the information at the bottom of this document.
Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old.
Personal, Financial, and Property Information
RAHB is a real estate investment firm. To help you with your situation, we may require you to submit certain information including contact information, property information, and in some cases financial information needed to analyze your property and situation. This information is for our use only and will not be shared with outside parties unless required to help us assist you with your real estate situation.
SMS Communications
By providing your phone number to RAHB through any of our opt-in channels, you consent to receive recurring SMS text messages from RAHB.
How You Opt In
Your opt-in is captured through one of the following channels:
- Submitting a contact form on renoareahomebuyers.com where you enter your phone number and check a consent checkbox agreeing to receive calls, texts, and emails from RAHB regarding your property inquiry
- Calling our published business phone numbers and verbally consenting to receive SMS follow-up
- Responding to RAHB direct mail marketing by providing your phone number on a response card or by replying directly with your property inquiry
Types of Messages You May Receive
Messages may include: responses to your property inquiry, links to schedule a consultation at rahb.co/talk, appointment reminders, follow-up check-ins, answers to common questions about our home buying process, market updates relevant to your property, and periodic touches when you are not yet ready to move forward.
Message Frequency
Message frequency varies based on your stage in our follow-up process. During active conversations you may receive multiple messages per week. During long-term follow-up periods you may receive as few as one message per month.
Message and Data Rates
Message and data rates may apply. Carrier rates vary. Please contact your mobile carrier for details.
Opting Out
Reply STOP at any time to opt out. After replying STOP you will receive a single confirmation message that your number has been opted out, and no further SMS messages will be sent.
Help
Reply HELP at any time and you will receive contact information for RAHB support. You may also call us at 775-600-4506 or email info@renoareahomebuyers.com for assistance.
Re-Opting In
If you previously opted out and wish to resume messages, reply START to any prior RAHB message or contact us directly through our website or phone.
No Mobile Information Sharing
FAWP, LLC dba Reno Area Home Buyers does not share, sell, rent, lease, or transfer your mobile phone number, SMS opt-in status, or any SMS-related consent data to any third parties or affiliates for marketing or promotional purposes under any circumstances. SMS opt-in consent is used solely by RAHB to communicate with you about your property inquiry. This information is not shared with third parties for promotional or marketing purposes.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to This Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and update the “Last Updated” date at the top of this document.
TERMS OF SERVICE
These Terms of Service (“Terms”) govern your use of the RAHB website at renoareahomebuyers.com and all related services, including SMS text messaging communications.
1. Acceptance of Terms
By accessing or using our website, submitting contact information, or engaging in SMS or other communications with us, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Description of Services
RAHB is a real estate investment company that purchases residential properties in Northern Nevada. Our services include providing property valuations, making purchase offers, and facilitating real estate transactions. We are not real estate agents or brokers and do not represent buyers or sellers in traditional listing transactions.
3. SMS Messaging Terms
By providing your phone number to RAHB through any channel, you consent to receive SMS messages from us as described in the SMS Communications section of this document above.
Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to opt out. You may opt out at any time by replying STOP. We do not share your mobile information with third parties for marketing purposes.
4. No Guarantee of Offer or Purchase
Submitting information to RAHB does not constitute an offer by us to purchase your property, nor an obligation by us to make an offer. All offers are subject to property evaluation and our investment criteria.
5. Accuracy of Information
You agree that any information you provide to us is accurate and complete to the best of your knowledge. We rely on the accuracy of your submissions when evaluating properties and making offers.
6. Limitation of Liability
To the maximum extent permitted by law, RAHB shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
7. Modifications to Terms
We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the modified Terms. The “Last Updated” date at the top of this document reflects the most recent modification.
8. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law provisions. Any disputes shall be resolved in the courts of Washoe County, Nevada.
CONTACTING US
If you have any questions regarding this Privacy Policy or Terms of Service, you may contact us:
FAWP, LLC dba Reno Area Home Buyers
110 W Arroyo St STE B Reno, NV 89509Reno, NV 89509
Phone: 775-600-4506
Email: info@renoareahomebuyers.com
Website: https://www.renoareahomebuyers.com/contact-us/
